Medical Records Team Leader

Job description
Agency Department of Health Work unit Medical Record Department
Job title Medical Records Team Leader Designation Administrative Officer 3
Job type Full time Duration Ongoing
Salary $68,776 - $73,898 Location Darwin, Palmerston
Position number 39936 RTF 354026 Closing 25/08/2026
Contact officer Tori King, A/ Medical Record Supervisor, RDPH on 08 8922 8321 or Tori.King@nt.gov.au
About the agency http://www.health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=354026
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go
to the OCPE website.

Primary objective
To provide an efficient and effective medical records management service that meets the needs of patients, staff and management
within Top End Health Service.

Context statement
Applicants must be able to identify and use resources widely, communicate with influence and support productive working
reletionships

Key duties and responsibilities
Supervise and mentor a small team. Assist in the day to day management of the Medical Records team in Palmerston Regional
Hospital (PRH). Oversee the induction and training of new staff. Maintain a quality service by preparing, assembling, locating,
retrieving and filing medical records for all internal and external users in accordance with standard operating procedures. Ensure
accurate and efficient maintenance of TEHS’ medical records systems and databases. Provide assistance and advice to patients,
staff and external clients on release of information processes under the Information Act. Provide and effective records archiving
service consistent with policies, procedures and relevant legislation. Provide backup and backfill for all tasks within the department
as requested. Assist in the training of other staff members. Follow defined service quality standards, work health and safety policies
and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces

Selection criteria
Essential
1. Demonstrated practical experience in administrative and organisational skills or the ability to acquire such knowledge in records

management.
2. Ability to Supervisor and mentor a small team to meet identified objectives and able to motivate staff while displaying patience

and maintaining a collaborative approach within the team.
3. Proven ability to handle and prioritise multiple tasks simultaneously, meet deadlines and flexibility to operate in an environment

where demands may change.
4. Demonstrated effective high level of oral and written communications skills to enable communication with staff, clients and

external users of the medical records service.
5. Proven ability in use of Excel, Microsoft applications, CaresysNT, Clinical Workstation (CWS) or similar systems.
6. Demonstrated knowledge and understanding of the Information Act, patient confidentiality and entitlement to information.
7. Demonstrated proficiency in interpreting medical terminology,or the ability to grasp new concepts quickly and efficiently.
8. Ability to interact effectively with people from diversecultures and levels within the organisation.

Desirable
1. Experience in the operation of patient management system (Acacia,CARESYS and Clinical Work Station)
2. Knowledge of the organisational structure and functions of the Top End Hospital Service and Royal Darwin Hospital.
3. Hold a current (C) Class Licence and have the ability to travel between RDH and PRH Campus’.

Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice
and criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history.
For immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with
blood or body substances), check with contact person for requirements.