Inpatient Administration Officer (Admin Off Lvl 2) - Casual Pool

Requisition ID: REQ685376

Employment Type: Casual Pool

Remuneration: $34.93 - $36.09 per hour + 12% Superannuation + Salary Packaging.

Location: Bankstown-Lidcombe Hospital

Applications close: 30/08/2026

Contact: Fiorella Valverde-Zapata - Acting Inpatient Administration Manager on Fiorella.ValverdeZapata@health.nsw.gov.au or via phone (02) 9722 8782

Please note: A current influenza (flu) vaccination is a mandatory requirement for appointment to this position.

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great

As a Casual Administration Officer, you will play an important role in supporting the Inpatient Administration Team and contributing to the delivery of safe, high-quality healthcare services. This dynamic position offers variety and flexibility, providing administrative relief across multiple areas while assisting patients, visitors, and clinical teams. Ideal for adaptable and customer-focused individuals, this role offers the opportunity to gain experience in a fast-paced healthcare environment and make a meaningful difference to patient care.

Provide administrative support and relief across the Inpatient Administration Team (Ward Clerks and Clinical Support Officers). Deliver professional and responsive customer service to patients, visitors, and healthcare staff. Accurately manage patient information, appointments, records, and data entry tasks. Maintain confidentiality and comply with organisational policies, procedures, and healthcare standards. Work flexibly across planned and unplanned shifts, Monday - Friday during business hours as required.

Are You the Right Fit?

We are seeking a proactive, adaptable, and customer-focused individual who thrives in a fast-paced healthcare environment. The ideal candidate will possess strong administrative skills, excellent communication abilities, and a commitment to providing high-quality service to patients, visitors, and staff. They will be flexible and reliable.

Demonstrated administrative experience with strong attention to detail and accuracy. Excellent communication and interpersonal skills, with a commitment to customer service. Ability to work effectively both independently and as part of a multidisciplinary team. Strong organisational skills with the ability to manage competing priorities in a busy environment. Flexibility and availability to work planned and unplanned shifts at least 4 days per week Monday - Friday. Availability on Mondays is essential.

Selection Criteria

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

Effective communication, interpersonal and customer service skills (written, verbal, email and telephone).Highly developed ability to plan, prioritise and organise work activities to achieve work outcomes within deadlines.Ability to be flexible and adaptable to changing priorities and processes.Demonstrated ability to apply knowledge of electronic systems and computer software to achieve job outcomes. Working knowledge of including MS Office applications and database systems would be an advantage.

If you’d like more details, we’re here to help.

Position InformationApplicants will be assessed against the criteria in the Position Description.How to ApplyRead our application guide and tips for improving your application. Diversity, Culture & InclusionWe are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHD-EmploymentHub@health.nsw.gov.auWe value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.Aboriginal WorkforceFor Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
More Than Just a Job – Why Work With Us?

Financial Perks12% superannuationSalary packaging and novated leasing via Smart SalaryAnnual leave with 17.5% leave loading (for full-time and part-time staff)One extra day off each month for full-time employeesWork-Life BalanceFlexible work options, including hybrid and varied hours (depending on the role)Paid maternity and parental leaveGenerous leave options like long service and carers leaveGrow Your CareerAccess to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.Health & WellbeingDiscounted gym membership through Fitness PassportFree and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)Wellbeing programs that promote mental health, resilience, and balance
Additional Information

Vaccination Requirements All staff must meet NSW Health’s vaccination and screening requirements before starting.Child Safe EmploymentSouth Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.Temporary PositionsFor fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.