Booking and Scheduling Officer - Centre of Personalised Medicine

Employment Type: Part Time (18.375 Hours Per Week), Temporary 9 Months with the possibility of extension and/or permanency
Classification: Administrative Service Officer Level 3 (PN 72134)
Salary: $78,755 - $84,284 (Plus 12.5% Super)
Location: The Canberra Hospital, Garran
Section: Centre of Personalised Medicine
Closing Date: 8th September 2026
 

What can we offer you: 

About the Role:

Are you an organised professional who thrives in a busy environment? Do you enjoy delivering exceptional customer service, coordinating complex schedules, and supporting healthcare teams to provide outstanding patient care? If you're a proactive problem solver with strong administrative skills and a keen eye for detail, we'd love to hear from you.

As a key member of the Centre of Personalised Medicine Outpatient Clinic team, you will provide high-quality administrative and operational support to clinicians and patients, helping to ensure the smooth day-to-day running of the clinic. Your responsibilities will include coordinating appointments, diagnostic procedures and investigations, managing referrals and patient records, providing reception services, maintaining data across multiple IT systems, and processing Medicare invoices. You will also play an important role in delivering an exceptional patient experience through outstanding customer service, while supporting general administrative functions and stock management.

The successful applicant will possess a strong work ethic and the ability to adapt to a constantly changing environment. They will demonstrate sound judgement, initiative and attention to detail, with the ability to work autonomously under general supervision and resolve routine issues appropriately. The role requires excellent stakeholder engagement and customer service skills, including the ability to build effective working relationships, respond to enquiries, provide accurate information, and apply established procedures to achieve positive outcomes. A commitment to quality, accuracy and continuous improvement will be key to success in this position.

For more information regarding the position duties click here for the Position Description.

Please note prior to commencement successful candidates will be required to:

To Apply: 

Please apply online by submitting a copy of your CV along with a 2-page Response to the Selection Criteria, listed in the Position Description.

***Please note applications submitted via an agency will not be accepted for this position***

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website. 

Our Vision: creating exceptional health care together 
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

If you would like further information regarding this opportunity, please contact Lindsay Ottaway at (02) 5124 4*** or at ***************@act.gov.au. 

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