Agency Account Manager

3 Phase Marketing (3PM) is a female-founded, award-winning digital agency that helps brands grow stronger and scale smarter. The team partners with ambitious organisations that view marketing as a strategic investment, combining deep strategy, bold creative thinking, and advanced digital expertise.
3PM focuses on delivering campaigns that stand out and drive measurable sales growth. The agency builds long-term relationships with clients seeking a committed partner focused on sustainable growth and performance.
Role Description
This is a full-time remote role for an Agency Account Manager. The Agency Account Manager will serve as the primary point of contact for a portfolio of clients, managing relationships, understanding business objectives, and translating them into effective marketing initiatives.
Day-to-day responsibilities include face to face meetings with clients, planning digital marketing strategies, briefing internal teams, monitoring performance, and ensuring projects are delivered on time and within budget.
The role involves preparing reports, presenting results and recommendations, and proactively identifying opportunities to optimise campaigns and expand client engagement. The Agency Account Manager will collaborate closely with strategy, creative, and digital teams to maintain a high standard of service and deliver meaningful outcomes for clients.
Qualifications
Experience in account management, client services, or project management within a marketing or digital agency environment.Strong skills in stakeholder communication, relationship building, and expectation management.Ability to coordinate cross-functional teams, manage timelines, and oversee multiple projects simultaneously.Understanding of digital marketing channels, campaign performance metrics, and data-driven decision-making.Proficiency with common agency and marketing tools (e.g., project management platforms, CRM, analytics dashboards) is beneficial.Comfort with remote collaboration, including clear written and verbal communication and a high level of self-organisation.Demonstrated problem-solving skills, attention to detail, and a focus on continuous improvement.Bachelor’s degree in marketing, communications, business, or a related field, or equivalent practical experience.
Why You Will Love Working Here
At 3 Phase Marketing, we're building more than a marketing agency, we're building a team of people who genuinely love what they do and are passionate about helping our clients grow.
Here's what you can expect
We're a remote-first agency, giving you the flexibility to work where you're most productive while staying connected with an incredible team.Work with some of Australia's largest automotive groups to national brands, you'll partner with ambitious businesses that value strategy and results.You'll have ownership of your clients and the opportunity to influence strategy, you will not be a project manager, instead an influential strategist for your clients. We believe the best work happens through collaboration. We celebrate wins together, solve challenges together and genuinely enjoy working together.We're committed to helping our team develop professionally, take on new challenges and build rewarding long-term careers.We hire talented people, trust them to do great work and give them the autonomy to succeed.Be part of something exciting. As a growing agency, you'll have the opportunity to shape the future of 3PM, contribute new ideas and grow alongside the business.
Equal Opportunity
3 Phase Marketing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds, experiences and perspectives.