Fast Food Manager

About the Role

Chargrill Charlie’s Rose Bay is seeking a highly motivated and experienced Fast Food Manager to oversee the daily operations of our fast-paced store. The successful candidate will lead a team of front and back-of-house staff to deliver exceptional customer service, ensure product quality, and maintain operational efficiency.

Key Responsibilities

• Hire, train, and supervise team members to maintain a high standard of performance.
• Plan and manage staff rosters and shift schedules to ensure optimal staffing levels.
• Conduct regular staff performance evaluations and provide ongoing coaching and feedback.
• Track daily sales, set budgets, and control operating costs with a focus on food waste reduction.
• Manage inventory, order supplies, and maintain accurate stock records.
• Ensure compliance with workplace health, cleanliness, and safety regulations.
• Monitor the preparation and presentation of food to maintain consistency and quality.
• Resolve customer complaints and queries promptly and professionally.
• Collaborate with senior management to develop and implement marketing strategies that drive sales growth, improve profitability, and enhance customer retention. 

Skills and Experience Required

• Minimum of two (2) years’ experience in a fast food or quick service restaurant management role.
• Strong leadership and communication skills.
• Proven ability to manage budgets, control costs, and achieve financial targets.
• Excellent customer service and conflict resolution skills.
• Sound knowledge of food safety, hygiene, and workplace safety standards.
• Experience in staff training and performance management.

Qualifications

• Certificate IV or higher in Hospitality Management or a related field (or equivalent experience).

Pay: $80,000.00 – $90,000.00 per year

Work Location: In person