Legal Receptionist | Boutique Family Law Firm

Eliza Legal is seeking a warm, professional and highly organised Legal Receptionist to join our growing family law practice.

As the first point of contact for our clients, you will play an important role in ensuring every person who contacts our firm feels heard, supported and welcomed. This is a full-time, office-based position with genuine opportunities for career progression for the right candidate.

The role will be based at either our Mount Eliza or Mordialloc office, with flexibility to work from either location depending on the operational needs of the business.

Eliza Legal is a female-led family law firm supporting clients through separation, parenting, property and other significant life changes.

We understand that contacting a family lawyer can be difficult. Our team combines clear, practical legal advice with empathy and professionalism, and we are looking for someone who shares those values.

Your responsibilities will include:

• Welcoming clients and visitors to the office

• Answering and directing telephone calls with warmth and professionalism

• Responding to general email and website enquiries

• Managing appointments, diaries and meeting rooms

• Completing new-client intake and conflict-checking processes

• Opening, maintaining and closing electronic and physical files

• Preparing correspondence and assisting with document formatting

• Scanning, filing, photocopying and managing incoming and outgoing mail

• Preparing eBriefs

• Collating and indexing disclosure documentation

• Liaising with barrister's clerks

• Processing payments and providing general administrative support

• Maintaining a professional, organised and welcoming reception area

• Supporting our lawyers, paralegals and practice-management team as required

• Handling confidential and sensitive information with care and discretion

You will be well suited to this role if you:

• Have excellent written and verbal communication skills

• Present professionally and have a warm, calm telephone manner

• Are empathetic and comfortable assisting people experiencing difficult circumstances

• Are reliable, punctual and highly organised

• Have strong attention to detail

• Can manage competing priorities in a busy professional environment

• Are confident using Microsoft Office and able to learn new systems including Smokeball and eBrief

• Understand the importance of confidentiality

• Enjoy working collaboratively as part of a close-knit team

• Are willing and able to work from both Mount Eliza and Mordialloc when required

Previous experience in legal reception, administration or professional services will be highly regarded.

University students with a genuine interest in family law are encouraged to apply. However, applicants must be available to work the position’s full-time hours of 9.00 am to 5.00 pm, Monday to Friday.

This is not a part-time or casual role, and the working hours cannot be structured around a university timetable.

For someone seeking to build a long-term career in family law, the position offers valuable exposure to a highly regarded family law practice and the possibility of career progression within the firm.

• A welcoming and supportive team environment

• Experience within a dedicated family law practice

• Exposure to a broad range of family law matters

• Training and support to develop your skills

• The possibility of career progression for a capable and committed team member

• A professional workplace across our Mount Eliza and Mordialloc offices

• The opportunity to make a meaningful difference to clients during important periods in their lives

• Paid birthday leave

This is a full-time, office-based position, working:

Monday to Friday, 9.00 am to 5.00 pm.

The successful applicant must be able to work from either the Mount Eliza or Mordialloc office, as directed and depending on business needs.

Please submit your résumé and a cover letter outlining:

• Why you are interested in joining Eliza Legal

• Your relevant experience and skills

• Your interest in family law

• Confirmation that you are available to work full-time from 9.00 am to 5.00 pm, Monday to Friday

• Confirmation that you can work from both Mount Eliza and Mordialloc, as required

Applications without a cover letter addressing the full-time hours and office-location requirements may not be considered.

Only shortlisted candidates will be successful.