Clinical Support Officer (Admin Officer Lvl 3) - Bankstown-Lidcombe Hospital - Temp FT

Requisition ID: REQ685007

Employment Type: Temporary Full Time, 38 hours per week until August 2027

Remuneration: $1,416.58 - $1,460.72 Per Week + 12% Superannuation + Salary Packaging

Location: Bankstown - Lidcombe Hospital

Applications close: 06/09/2026

Contact: Sonia Franco - Inpatient Admin Manager on Sonia.Franco@health.nsw.gov.au or via phone (02) 9722 8782

Please note: A current influenza (flu) vaccination is a mandatory requirement for appointment to this position.

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great

An exciting opportunity exists for an experienced and motivated Clinical Support Officer (CSO) to join our team. In this role, you will provide timely and accurate administrative and transactional support to clinicians and nursing staff, contributing to the efficient delivery of patient-centred care. Working within a busy healthcare environment, you will play a key role in supporting ward operations and ensuring high-quality service delivery.

Provide efficient administrative and clerical support to the ward/unit team. Manage patient information, records, and data entry with a high level of accuracy. Coordinate communication between patients, families, clinicians, and other stakeholders Support the day-to-day operational requirements of the ward/unit. Deliver excellent customer service while maintaining confidentiality and professionalism.

Are You the Right Fit?

The ideal candidate will be a highly organised and customer-focused administration professional with excellent communication skills and a strong attention to detail. They will thrive in a fast-paced healthcare environment, demonstrate initiative in managing competing priorities, and work collaboratively with clinical and non-clinical staff to support the delivery of efficient and high-quality patient care.

Proven administrative experience, preferably within a healthcare setting. Excellent communication and interpersonal skills with a strong customer service focus. Ability to prioritise tasks and manage competing deadlines in a busy environment. High level of accuracy and attention to detail when handling patient information and records. Demonstrated ability to work both independently and as part of a multidisciplinary team.

Selection Criteria

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

Holds or is willing to undertake a Certificate III in Health Administration or equivalent.This role requires demonstrated experience using word processing, spreadsheets, and hospital databases. Can you describe your previous administrative experience and provide examples of how you have used these programs and performed administrative duties to support a busy workplace?This role requires excellent written and verbal communication skills, including accurate spelling, strong comprehension, and the ability to communicate confidently and courteously with people at all levels. Can you provide an example of a time when you demonstrated these skills in the workplace?The role supports the Nursing/Midwifery Unit Manager and clinical team in a busy ward environment. Can you provide an example of how you maintained efficiency and organisation during a period of high workload or unexpected change?

If you’d like more details, we’re here to help.

Position InformationApplicants will be assessed against the criteria in the Position Description.How to ApplyRead our application guide and tips for improving your application. Diversity, Culture & InclusionWe are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHD-EmploymentHub@health.nsw.gov.auWe value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.Aboriginal WorkforceFor Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
More Than Just a Job – Why Work With Us?

Financial Perks12% superannuationSalary packaging and novated leasing via Smart SalaryAnnual leave with 17.5% leave loading (for full-time and part-time staff)One extra day off each month for full-time employeesWork-Life BalanceFlexible work options, including hybrid and varied hours (depending on the role)Paid maternity and parental leaveGenerous leave options like long service and carers leaveGrow Your CareerAccess to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.Health & WellbeingDiscounted gym membership through Fitness PassportFree and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)Wellbeing programs that promote mental health, resilience, and balance
Additional Information

Vaccination Requirements All staff must meet NSW Health’s vaccination and screening requirements before starting.Child Safe EmploymentSouth Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.Temporary PositionsFor fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.